1. Log in to the account and click the “Fund Management” and then “Withdraw”.
2. Select the currency, taking ETH as an example.
3. Click to add a new withdrawal address, “Remark” is a mark for the withdrawal address you set, only for the convenience for the future usage.
4. Click Submit after entering the withdrawal address and the amount of the currency;
5. After entering the SMS verification code, email verification code, Google verification code and other security verification according to the prompt, the mailbox bound to your account will receive a confirmation email.
6. Please check the information in the email carefully. If the information is correct, click the confirmation link in the email to complete the page jump and then to withdraw the currency.
Withdrawal Review Process
1. When withdraw to a new address, the identity verification may be performed according to the security status assessed by the system. When success, the withdrawal will be conducted; when fail, the withdrawal application will be transferred to manual review.
2. When withdraw to a reviewed address, the withdrawal will be conducted without manual review according to the assessed risk score; if the system detects that the account is abnormal, the withdrawal application will be transferred to manual review.
3. When conducting a manual review, the customer service will verify the necessary information to you by telephone or video (including but not limited) according to the account risk situation.
4. Please do not disclose passwords, text messages and Google verification codes to others.